Ashley McNeill UX Portfolio

Case Studies

Redesigning Store Scheduling for Enterprise Scalability

PIVOT

REDESIGN

RISK PRIORITIZATION

MOBILE APPLICATION

Led the redesign of a complex scheduling application, balancing a more scalable data model with familiar user workflows. We introduced a phased solution that simplified schedule creation and reduced initial build time by up to 57%.

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Redesigning Store Scheduling for Enterprise Scalability

PIVOT

REDESIGN

RISK PRIORITIZATION

MOBILE APPLICATION

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Beyond Digitization: Rethinking How Warehouses Identify At-Risk Produce

END-TO-END DESIGN

FEATURE PRIORITIZATION

WIREFRAMING & PROTOTYPING

MOBILE APPLICATION

Led the end-to-end design initiative for new mobile app feature. Collaborated with user research to identify key opportunities for data capture and process standardization across 20 distribution centers

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When the Supply Chain Reverses: Mapping the Gaps in Inventory Returns

SERVICE BLUEPRINTING

UX RESEARCH

STAKEHOLDER ALIGNEMENT

Turning a complex returns process into a blueprint for service improvement

Pivoted from the pilot approach to improve usability and system performance, creating a stronger foundation for enterprise rollout and user adoption.

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Beyond Digitization: Rethinking How Warehouses Identify At-Risk Produce

END-TO-END DESIGN

FEATURE PRIORITIZATION

WIREFRAMING & PROTOTYPING

MOBILE APPLICATION

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Redesigning Store Scheduling for Enterprise Scalability

PIVOT

REDESIGN

RISK PRIORITIZATION

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From 4 weeks to 1: Transforming the Holiday Scheduling Experience

WORKSHOPPING

FEATURE PRIORITIZATION

DESKTOP APPLICATION

Decreased holiday schedule creation time from 4 weeks to 1 though cross functional collaboration and strategic user research to create impactful feature enhancements

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